Cloud Transformation Expert

hace 6 días


Madrid, Madrid, España Sap Se A tiempo completo

SAP SE is seeking a Cloud Transformation Expert to join our team in Spain, Italy, or India. As a Technical Service Manager, you will play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape.

Job Description

Key Responsibilities:

  • Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point for technical issues, service requests, and incidents.
  • Understand the customer's business, goals, and challenges to suggest technical solutions & services.
  • Offer comprehensive knowledge of SAP S/4HANA architecture, conversion, migration path, methodology, and tools.
  • Identify top issues, define & execute service plan activities, and orchestrate implementation of technical action items across customer landscapes.
  • Design optimal SAP configuration to maximize system performance and availability.
  • Identify and position offerings by SAP that deliver value to the customer.

Requirements:

  • Minimum 7+ years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis).
  • Minimum 3 years of experience in a customer-facing role.
  • Hands-on experience and working knowledge of Unix/Linux flavors, SAP HANA, and Sybase databases.
  • Experience in de-escalating critical situations.
  • Fluency in Spanish and English is mandatory. Fluency in Italian, Portuguese, or Turkish language is an advantage.
  • Solid know-how in SAP Technologies and Products (SAP certification highly beneficial).
  • Hyperscalers certification (AWS, Azure, GCP) is a plus.

Benefits:

  • Collaborative, caring team environment with a strong focus on learning and development.
  • Recognition for your individual contributions.
  • A variety of benefit options for you to choose from.

The estimated salary for this position is around $120,000 - $180,000 per year, depending on location and experience. We ask for your application to be submitted in English language only.



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