Strategic Workforce Planning and Talent Acquisition Director
hace 4 días
We are seeking a seasoned talent acquisition professional to lead our EMEA contact center recruitment efforts.
About Salve ConsultingOur company is committed to creating an inclusive environment where all qualified candidates are considered for employment. We encourage applications from individuals of all backgrounds, including race, gender identity, sexual orientation, age, disability, and religion.
Job OverviewThe successful candidate will oversee our talent acquisition strategy, implementing effective recruitment processes and fostering an inclusive culture for all potential candidates. This role offers a unique opportunity to shape the future of our workforce by attracting and retaining top talent to support the growth and success of our company.
Key Responsibilities:
- Lead a team of Talent Acquisition managers to meet the hiring needs of EMEA contact centers.
- Gain a deep understanding of each business unit's key objectives and initiatives.
- Act as a trusted advisor to senior leaders across the company.
- Implement talent acquisition strategies that enhance business performance.
- Oversee specialists to ensure a smooth and positive candidate experience.
- Track and report progress on goals and projects.
- Serve as the escalation point for complex Talent Acquisition issues.
- Participate in task forces focused on human resources and people initiatives across the company.
- Work closely with corporate teams, like Learning Development and Operations, to drive organizational success.
The ideal candidate will have a proven track record in leading large Talent Acquisition teams, with a focus on high-volume, multilingual recruitment, ideally within a BPO environment. They should also have experience managing recruitment efforts in EMEA regions, including the UK, Greece, Poland, Egypt, South Africa, Bulgaria, and Rwanda.
Required Skills and Qualifications:
- Proven track record in leading large Talent Acquisition teams.
- Experience managing recruitment efforts in EMEA regions.
- Proficiency in Talent Acquisition and HR disciplines, such as marketing, talent assessment, compensation, and employee relations.
- Familiarity with HR systems, compensation structures, and statistical analysis.
- Strong influencing skills, capable of working effectively with leaders and team members with diverse perspectives.
- Ability to build trust with Director-level management and higher.
- Metrics-driven, with a focus on tracking performance and identifying areas for improvement.
- In-depth knowledge of recruiting needs specific to the contact center industry.
- Ability to handle multiple complex projects concurrently.
- Certification in process improvement (white belt or higher) and a Bachelor's or Master's degree in a relevant field is a plus.
The successful candidate can expect a competitive salary ranging from £60,000 to £80,000 per annum, depending on experience, skills, and performance. In addition, they will be offered a dynamic and innovative team environment with a supportive and friendly atmosphere, commitment to career advancement and professional development, and a culture that encourages community engagement.
About the RoleThis is an excellent opportunity for a seasoned talent acquisition professional to take their career to the next level and make a significant impact on our talent journey.
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