Business Travel Solutions Specialist

hace 2 semanas


Barcelona, Barcelona, España Softbank Investment Advisers A tiempo completo
Job Summary:
We are seeking a skilled Business Travel Solutions Specialist to join our team at Softbank Investment Advisers. As a Business Travel Consultant, you will be responsible for providing exceptional customer service and support to our B2B customers.

About the Role:
This is an exciting opportunity to work with a leading business travel platform and contribute to the growth and success of our company. The ideal candidate will have excellent communication skills, a strong passion for travel, and a proven track record of delivering exceptional results in a fast-paced environment.

Key Responsibilities:
* Provide proactive and reactive support to B2B customers via phone, email, and chat
* Collaborate with suppliers and partners to resolve booking issues and ensure high satisfaction standards
* Stay up-to-date with new features and product launches in TravelPerk and provide expert guidance to customers
* Work closely with the sales and operations teams to define and establish best practices in sales, operations, and customer care

What We Offer:
* Competitive compensation package, including equity in the company, with a salary range of $80,000 - $120,000 per year
* Generous vacation days and flexible compensation plan to help you diversify and increase your net salary
* Health perks, such as private healthcare or gym allowance, depending on location
* Unforgettable TravelPerk events and opportunities for exponential growth and professional development

Requirements:
* Excellent English language skills, both spoken and written
* Proven experience working with Amadeus GDS Cars, Hotels, and Trains
* Strong problem-solving skills and ability to think outside the box
* Empathy and understanding of customer needs and preferences
* Flexibility and adaptability in a fast-paced environment
* Ability to work independently and as part of a team

Location:
Our Barcelona hub requires employees to be within commuting distance. We prioritize experience and potential over academic qualifications for this role.

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