Customer Experience Agent Trainee

hace 2 semanas


Barcelona, Barcelona, España Stayforlong A tiempo completo
About the Company

Stayforlong is a pioneering travel company that empowers customers to break free from the constraints of an oversaturated market. We believe in the enriching power of prolonged stays and strive to offer a fresh perspective, giving our customers, hoteliers, and partners the flexibility, opportunities, and choices they deserve.

We are a dynamic and collaborative team of 80 people, working in a vibrant environment where everyone has the opportunity to grow and develop professionally. We strongly believe in equal opportunities for everyone, both in the workplace and beyond.

We value a respectful work environment where all people are valued and respected regardless of their background. We are committed to inclusion, diversity, and work-life balance.

About the Role

We are currently developing our Customer Experience department and are looking for a Customer Experience Agent (trainee) to join our team. As a Customer Experience Agent, you will be responsible for liaising with customers and external partners to resolve issues, providing accurate and complete information, and participating in new projects to improve our processes.

You will be working in a dynamic and collaborative environment, where you will have the opportunity to grow and develop professionally. We offer a part-time schedule and the possibility to stay 90% from home.

Requirements

To be successful in this role, you will need to have a strong communication skills, a positive attitude, and the ability to work as part of a team. You will also need to have a good understanding of Microsoft Office, including Excel, and be proficient in English and another European language.

We are looking for someone who is studying Tourism or a similar field and has a native or high Italian language level. Experience in customer service will be highly valuable, but not necessary.

Benefits

We offer a competitive salary, a part-time schedule, and the possibility to stay 90% from home. We also offer opportunities for professional growth and development, as well as a dynamic and collaborative work environment.



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