Dynamic Key Account Assistant

hace 1 semana

Barcelona, Barcelona, España Ukio A tiempo completo

We are one of the leading innovative startups of 2024, headquartered in Spain. Our journey began in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is just the beginning as we're committed to spreading our presence across Europe and beyond.

Ukio's mission is to empower individuals to live life on their own terms. We achieve this by revolutionizing the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We simplify the process by removing all the hassle associated with finding a rental, including long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving people the freedom to plant their roots anywhere they want.

Backed by top Venture Capital firms in Europe, this year will be crucial in our growth as we look to further build out our team, solidify our position in existing markets, and expand our reach into multiple new markets. We are currently ranked among the top 10 startups in Spain by LinkedIn, and we have successfully secured a Series A investment round of €27 million that will propel our growth throughout Western Europe and drive us closer to achieving our goals.

About Us |

We value diversity, compassion, and honesty above all else in our team. We've already got a diverse mix of dedicated, collaborative, and results-driven people and are looking for like-minded individuals to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who thrive in dynamic environments and take on and build up projects from scratch.

Our team comprises individuals from various backgrounds, including foodies, athletes, adventure seekers, and art buffs. We know how to have fun and always have a team event on our calendars, so if you're ready to join a vibrant community, we'd love to hear from you.

The Role |

We're seeking a motivated and detail-oriented Key Account Support Intern to assist our key account management team. The ideal candidate will excel in administrative tasks, possess strong organizational skills, and have excellent communication abilities. This role is vital for maintaining seamless client relations and supporting the operational needs of the team.

Key Responsibilities |

Administrative Assistance:

  • Assist the key account management team with various administrative tasks.
  • Help maintain and update client databases and records to ensure accuracy and completeness.

Ticketing and Client Management:

  • Handle the Ticketing Pipeline of the Key Account Management (KAM) team.
  • Provide general support in client communications, including follow-ups and responses.

VIP Programme Support:

  • Scrape and document every booking related to the VIP programme.

Documentation and Process Management:

  • Keep Standard Operating Procedures (SOPs) and Notion pages updated with the latest processes and information.
About You |
  • You are currently studying and able to commit to an internship agreement
  • C1 Spanish level and C1 English level
  • Attention to detail and a commitment to delivering high-quality work
  • Organized, able to follow up on processes and deliver fast follow-up
  • Excellent communication and interpersonal skills
  • Comfortable working with cross-functional teams
  • Able to prioritize tasks for fastest resolution
  • Previous experience in hospitality, property management, or a related field is a plus
What We Offer |
  • Team-building events and office activities
  • Transportation card (transportation coverage for roles requiring travel, according to internal policy)
  • Breakfast at the office, fruits, nutrition bars, free coffee/tea, and popcorn
  • An amazing internal culture and no dress code
  • An international working environment with many different nationalities

We value each individual's contribution and promote diversity and inclusion. We encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.

Sky's the limit for us. We're here to revolutionize your life. Be part of this exciting journey.

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