Global Pharmaceutical Support Coordinator
hace 3 días
Transform your career with Omega CRM Consulting, a top 15 global pharmaceutical company. We are seeking an experienced Support Specialist to join our team in a permanent contract role.
About the Role:
- Manage support teams across all regions, ensuring seamless collaboration and SLA fulfillment.
- Work closely with selected vendors to onboard new applications and manage current ones.
- Collaborate with regional support teams to define support packages and conduct meetings.
- Develop management reports and cross-application incident/problem coordination.
Requirements:
- Bachelor's degree in Computer Science, MIS, or related field with a minimum of 2 years of experience; or Associate degree with 4 years of experience.
- Strong knowledge of computer software systems, including CRM applications (Veeva or SalesForce experience preferred).
- Project management experience and excellent analytical and problem-solving skills.
What We Offer:
- Permanent contract with flexible schedule.
- Trainings & Certifications to improve your skills.
- Home office option and flexible retribution (public transport ticket, Ticket restaurant, ...).
- Health insurance and opportunities for professional growth.
We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience, as well as benefits such as flexible working hours, home office options, and training opportunities.
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