Global Pharmaceutical Support Coordinator

hace 3 días


Barcelona, Barcelona, España Omega CRM Consulting A tiempo completo

Transform your career with Omega CRM Consulting, a top 15 global pharmaceutical company. We are seeking an experienced Support Specialist to join our team in a permanent contract role.

About the Role:

  • Manage support teams across all regions, ensuring seamless collaboration and SLA fulfillment.
  • Work closely with selected vendors to onboard new applications and manage current ones.
  • Collaborate with regional support teams to define support packages and conduct meetings.
  • Develop management reports and cross-application incident/problem coordination.

Requirements:

  • Bachelor's degree in Computer Science, MIS, or related field with a minimum of 2 years of experience; or Associate degree with 4 years of experience.
  • Strong knowledge of computer software systems, including CRM applications (Veeva or SalesForce experience preferred).
  • Project management experience and excellent analytical and problem-solving skills.

What We Offer:

  • Permanent contract with flexible schedule.
  • Trainings & Certifications to improve your skills.
  • Home office option and flexible retribution (public transport ticket, Ticket restaurant, ...).
  • Health insurance and opportunities for professional growth.

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience, as well as benefits such as flexible working hours, home office options, and training opportunities.



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