Digital Business Development Manager
hace 1 mes
As a Digital Business Development Manager at Mondia Group, you will drive business growth and development opportunities through dedicated customer-centric service delivery.
You will be responsible for maintaining a holistic and continuous focus on service excellence and will be accountable for identifying and nurturing business development opportunities with existing Key Clients.
Responsibilities:
Monitor and analyze client feedback and performance metrics to continuously refine and improve service delivery and business strategies.
Drive results through effective teamwork ensuring achievement of KPIs.
Lead the campaign managers team in delivering excellence in campaign promotion.
Commercial awareness:
Develop and cultivate productive relationships with key stakeholders in the Business and act as the key point of contact for all customer-related queries.
Act as the primary MEA marketing contact for the commercial team and operators.Identify and expedite opportunities to up/cross-sell new solutions; seek opportunities to enhance the value proposition and drive revenue/margin realization.
Continually assess the MEA market/industry remaining vigilant for insights and opportunities that enable us to act fast and offer proactive solutions.
Collaborate with internal teams (commercial, Product, Content) to design and implement differentiated and profitable solutions.Collaborate with the Data and Growth team to apply insights and analytics in driving strategic decisions and optimizing MEA business performance.
Oversee and manage performance MEA marketing campaign strategies to maximize ROI.Effectively monitor and track funnel performance to identify performance improvement opportunities.
Interpret performance data to understand opportunities for optimization across every stage of the end-to-end performance marketing delivery chain (creative optimization, journey flow enhancements, channel strategy).
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