Senior Key Account Manager, Dsp Spain

hace 3 semanas


Madrid, Madrid, España Amazon A tiempo completo

Job Summary

As a Third Party Logistics Manager at Amazon, you will be responsible for developing and maintaining strong relationships with our delivery service partners. You will be the key account manager for our DSPs, coaching business owners to run compliant, safe, and high-performing companies. Your goal will be to ensure that our delivery partners have the resources they need to effectively ramp up operations and prepare for peak periods.

Key Responsibilities

  • Developing the relationship between Amazon and our Delivery Service Partners (DSP sentiment improvements)
  • Coaching business owners to run compliant, safe, and high-performing companies
  • Guiding owners as they scale their business and manage operational issues
  • Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level
  • Communication alignment to DSP business owners following close collaboration with other stakeholders within Amazon
  • Deep dive to identify customer metric improvement opportunities
  • Championing the consistent application of Last Mile processes within Delivery Stations
  • Partnering with Safety and Regional Managers to ensure business safety compliance

About the Team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

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