Senior Technical Writer

hace 3 semanas


Madrid, Madrid, España Celonis A tiempo completo

We're looking for a skilled Technical Writer to join our team at Celonis, the global leader in Process Mining technology. As a Technical Writer, you will play a crucial role in creating high-quality documentation that facilitates users finding the information they need when they need it.

The Role:

  • Create, revise, and publish world-class documentation that meets the needs of our users.
  • Build relationships with product and engineering teams to gather technical information and ensure consistency in our documentation.
  • Become a subject matter expert in your product area(s) and develop expertise in our Process Intelligence platform.
  • Collaborate with Product, Design, and Engineering teams to create consistent and high-quality documentation.
  • Partner with Celonis Academy, Customer Support, and Community teams to create a seamless self-service experience for our customers.

Requirements:

  • 3+ years of technical writing or KCS experience in enterprise software.
  • Excellent content planning, organization, and time management skills.
  • Ability to act as an information designer, project manager, writer, editor, and publisher.
  • Experience working in Agile development environments and documenting APIs.
  • Excellent spoken and written English.

About Us:

Celonis is a global leader in Process Mining technology, helping thousands of companies deliver immediate cash impact, improve customer experience, and reduce carbon emissions. Our Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes.


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