Cloud Solutions Technical Support Specialist

hace 7 días


Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

Company Overview

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As a leading provider of cloud storage services, our client is committed to delivering exceptional customer experiences worldwide. Teleperformance Greece, with over 30 years of experience, connects customers with top brands, fostering a culture of excellence and diversity.

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Salary

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We offer a competitive monthly salary, totaling approximately $45,000 per year, plus two extra salaries per year as a bonus. This comprehensive compensation package reflects our commitment to attracting and retaining top talent.

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Job Description

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In this role, you will provide 24/7 help-desk support for users, assisting them with inquiries and technical issues via phone and email. Your primary goal will be to ensure seamless communication and resolution of customer concerns, contributing to a better online user experience for millions of people worldwide.

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Required Skills and Qualifications

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To succeed in this position, you must possess:

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• Excellent writing and verbal communication skills in Portuguese

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• Good technical troubleshooting and problem-solving skills

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• A technical background and familiarity with technology trends

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• Experience in customer service is appreciated

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Benefits

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We offer a comprehensive benefits package, including:

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• Complete support for your relocation to Greece, covering flight expenses, hotel accommodation, and assistance with the house searching process

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• Competitive health care benefits and numerous discounts

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• Full training by certified instructors

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• Professional growth and development opportunities

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• Special events and community & social responsibility initiatives

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• Free online Greek language courses

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• State-of-the-art premises with relaxing break areas

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Others

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This is an excellent opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. As part of our team, you will contribute to a culture that values diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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Join us and become a part of our dynamic team at Teleperformance Greece



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