Business Operations Coordinator

hace 2 semanas


Madrid, Madrid, España Sagan A tiempo completo

Job Title: Business Operations Coordinator

About the Role: We are seeking a detail-oriented and customer-focused Business Operations Coordinator to support our Real Estate Photography and Videography team. This role is crucial in managing client inquiries, scheduling appointments, coordinating with photographers and videographers, and providing administrative support to ensure client satisfaction and smooth operations.

Key Responsibilities;

  • Client Communication: Respond promptly to client inquiries via phone, email, and chat. Provide information about services, pricing, and scheduling. Handle client complaints and issues with professionalism and empathy.
  • Appointment Scheduling: Schedule and confirm appointments for photography, videography, floor plans, and aerial drone sessions for both commercial and residential properties. Coordinate with photographers, videographers, and clients to ensure availability and timely service. Manage and update the appointment calendars.
  • Administrative Support: Prepare and send invoices to clients as required. Maintain and update client records and transactions in a spreadsheet. Assist in the preparation of reports and documentation as needed.
  • Coordination and Logistics: Ensure photographers and videographers have the necessary equipment and information for each assignment. Monitor project timelines and ensure deadlines are met. Facilitate the delivery of final photos and videos to clients.
  • Quality Assurance: Review client feedback and work with the team to improve service quality. Ensure all client deliverables meet company standards before delivery. Conduct follow-ups with clients to ensure satisfaction and gather feedback as needed.

About Us
We are an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.

Requirements
We are looking for a highly organized and detail-oriented individual who can effectively communicate with clients and internal teams. The ideal candidate will have excellent communication and interpersonal skills, a strong attention to detail, and the ability to work independently with minimal supervision.

Salary Range: Up to 1,500 CAD per month

Location: Remote (PST Time zone)

Work Schedule: Monday to Friday, 9:00 AM to 5:00 PM (PST)



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