Front Desk Agent in a Global Hospitality Company

hace 22 horas


Barcelona, Barcelona, España Barceló Group A tiempo completo

Barceló Group, a leading family-owned hospitality company, is seeking a highly skilled Front Desk Agent to join our team. Based in Barcelona, Spain, we offer a dynamic and supportive work environment with opportunities for growth and development.

Job Overview:

We are looking for an experienced Front Desk Agent who can provide exceptional customer service to our guests from around the world. The ideal candidate will have a minimum of 1 year of experience in a similar role, excellent communication skills, and a strong focus on customer satisfaction.

Key Responsibilities:

  • Manage guest arrivals and departures, providing warm welcomes and farewells
  • Custody of valuable items deposited at the front desk
  • Excellent telephone communication skills

Requirements:

  • High level of English fluency, with a second language desirable
  • Proven track record of delivering exceptional customer service
  • Strong problem-solving and adaptability skills

Benefits:

As a valued member of our team, you will enjoy a competitive salary of approximately €22,000 per annum, based on your qualifications and experience. You will also have access to exclusive discounts on hotel stays and travel, as well as ongoing training and development opportunities.

About Us:

At Barceló Group, we believe in investing in our people and fostering a culture of innovation and excellence. Our commitment to customer satisfaction has earned us numerous awards, including the 'Best Hotel Management Company in the World' title.



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