Customer Service Representative

hace 1 semana


Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

About Wibit Consulting & Services (Wibitcs)

We are working with a BPO partner to find an experienced Customer Care Specialist to work remotely in Croatia. This is an excellent opportunity for someone who wants to develop their skills and knowledge in invoicing, accounting, and customer service.

Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team. The successful candidate will be responsible for reviewing incoming invoices, corresponding with partners, and engaging in internal communication with colleagues and superiors.

Key Responsibilities

  • Checking invoices against purchase orders, contracts, and delivery receipts to ensure correct quantities, pricing, and terms
  • Accurately entering invoice details into the financial or ERP system
  • Investigating and resolving any discrepancies or issues with invoices, such as incorrect amounts or missing information
  • Maintaining accurate records of all invoices processed and ensuring documentation is properly filed
  • Liaising with vendors, suppliers, and internal departments to resolve invoice-related queries or disputes

Requirements

To be successful in this role, you will need:

  • Native or fluent Dutch language skills, both verbal and written
  • Residence in Croatia and ability to take on a job legally without company support
  • High school diploma or equivalent, with an associate's or bachelor's degree in accounting, finance, or related field preferred
  • Prior experience in invoicing, accounting, or bookkeeping roles, familiarity with accounts payable processes
  • Strong attention to detail and accuracy in verifying invoices and identifying discrepancies
  • Excellent organizational skills to manage high volume of invoices and ensure timely processing
  • Good written and verbal communication skills for interacting with vendors and internal teams
  • Ability to analyze and resolve invoice discrepancies effectively
  • Strong problem-solving abilities to manage any issues that arise during invoice processing
  • Knowledge of tax regulations, accounting principles, and company policies related to invoicing

What We Offer

We offer a competitive salary based on experience, skills, and performance: €35,000 - €45,000 per year. We also provide an indefinite contract, fully remote work from Croatia, a dynamic and creative team with a positive and friendly atmosphere, good work environment, and guidance and tools to reach your full potential.



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