Financial Transaction Specialist
hace 4 semanas
Key Responsibilities:
As a Payments Analyst at Gaming Innovation Group, you will be responsible for processing withdrawals efficiently, resolving payment queries, and maintaining strong relationships with customers and payment providers.
Main Tasks:
- Reduce fraud and bonus abuse by methodically checking withdrawals
- Ensure timely and successful payments to end-customers
- Respond to queries and tickets from operators and internal departments
- Track issues from reporting to resolution
- Communicate with internal and external stakeholders
- Enforce Responsible Gaming policy
- Interpret and process large data sets
Requirements:
- Minimum 1-year experience as a Payments Analyst or in processing iGaming payments
- Extensive Sportsbook knowledge or experience
- Familiarity with popular payment methods and platforms
- Proficiency in Microsoft Office, Google Workspace, and Atlassian products
- Excellent communication skills in English
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