Financial Transaction Specialist

hace 4 semanas


Marbella, Málaga, España Gaming Innovation Group A tiempo completo

Key Responsibilities:

As a Payments Analyst at Gaming Innovation Group, you will be responsible for processing withdrawals efficiently, resolving payment queries, and maintaining strong relationships with customers and payment providers.

Main Tasks:

  • Reduce fraud and bonus abuse by methodically checking withdrawals
  • Ensure timely and successful payments to end-customers
  • Respond to queries and tickets from operators and internal departments
  • Track issues from reporting to resolution
  • Communicate with internal and external stakeholders
  • Enforce Responsible Gaming policy
  • Interpret and process large data sets

Requirements:

  • Minimum 1-year experience as a Payments Analyst or in processing iGaming payments
  • Extensive Sportsbook knowledge or experience
  • Familiarity with popular payment methods and platforms
  • Proficiency in Microsoft Office, Google Workspace, and Atlassian products
  • Excellent communication skills in English


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