Corporate Travel Consultant Expert
hace 4 semanas
Softbank Investment Advisers is a global leader in business travel management, committed to providing exceptional customer experiences and innovative solutions. Our vision is to create a world where business travel becomes more enjoyable and efficient, enabling people to connect and grow globally.
Job Description:
As a Business Travel Consultant, you will play a critical role in achieving our vision by delivering exceptional customer service, supporting B2B customers, and driving growth and success through strategic partnerships. Your expertise in Amadeus GDS and problem-solving skills will enable you to provide innovative solutions to complex issues, ensuring high customer satisfaction and loyalty.
Your Key Responsibilities:
* Deliver exceptional customer service, addressing queries, concerns, and complaints in a timely and effective manner
* Develop and maintain relationships with suppliers and partners to drive mutual growth and success
* Stay up-to-date with industry trends, new features, and product launches in TravelPerk, providing expert guidance to customers and internal stakeholders
* Collaborate with the sales and operations teams to define and establish best practices in sales, operations, and customer care
Benefits:
* Salary: $100,000 - $140,000 per year, depending on experience
* Flexible compensation plan to help you diversify and increase your net salary
* Comprehensive health insurance and wellness programs
* Opportunity for relocation assistance, subject to evaluation on a case-by-case basis
Requirements:
* Bachelor's degree in Hospitality, Tourism, or related field (or equivalent experience)
* Minimum 3 years of experience in business travel management, customer service, or a related field
* Proven track record of delivering exceptional customer experiences and meeting or exceeding targets
* Strong problem-solving skills, attention to detail, and ability to multitask
* Excellent communication, teamwork, and time management skills
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