Corporate Travel Coordinator

hace 4 días


Barcelona, Barcelona, España Empresa Reconocida A tiempo completo

American Express Global Business Travel (GBT) is a leading travel management company that empowers businesses to optimize their travel programs and provide extraordinary traveler care. With a presence in nearly 140 countries, GBT offers a range of services designed to meet the evolving needs of its clients.

Job Overview:

The Corporate Travel Coordinator will play a critical role in supporting our clients' business travel needs, ensuring seamless trip arrangements and providing exceptional customer service. This position requires a strong understanding of corporate travel policies, as well as excellent communication and problem-solving skills.

Key Responsibilities:

  • Booking of air, rail, ferry, hotel, car, and other travel-related services
  • Creating compelling experiences for each customer interaction, resulting in high levels of customer satisfaction and single-point resolution
  • Strong understanding of clients' travel policies and ability to guide and consult customers accordingly
  • Driving revenue by promoting preferred suppliers when applicable
  • Providing assistance with travel-related matters, including visa clearance, invoice processing, refunds, and cancellations
  • Exceeding expectations in terms of service quality delivered to clients
  • Maintaining standards and guidelines

Qualifications:

  • Minimum 2 years' experience in Amadeus or a similar travel technology platform
  • Native or full working proficiency in French and/or English
  • Bachelor's degree appreciated
  • Minimum 2 years' experience in a similar position within the business travel industry
  • Strong customer service skills with a focus on quality
  • Excellent written and verbal communication skills
  • High knowledge of international geography
  • Positive and proactive attitude
  • Strong problem-solving and critical thinking skills
  • Ability to work independently or as part of a team
  • Experience working in a multinational environment

Compensation: The estimated salary for this position is €35,000-€45,000 per year, depending on qualifications and experience.

Location: Spain - Barcelona

American Express Global Business Travel is an equal opportunities employer and welcomes applications from diverse candidates. We strive to maintain a non-discriminatory environment free from intimidation, harassment, or bias based on various grounds.


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