Business Operations Manager, Business Operations and Advisory
hace 4 semanas
This is a high-impact role for a candidate who is passionate about driving operational excellence to maximize goal attainment across the business.
The North America (NAMER) Business Operations team supporting AWS Professional Services (Pro Serve) is seeking an experienced, self-directed Business Operations Manager with strong operational, organizational, financial acumen, collaboration, and communication skills to support the strategic and analytical needs of the growing US team.
As a trusted advisor to leadership, you will provide strategic guidance to Pro Serve Business Leaders, bringing deep knowledge of business operations and proven execution of implementing best practices.
You will manage dashboards, regional reports, and executive review documents, providing insights and partnership with our leaders to help look around the corner and plan for the future.
Key responsibilities include:
- Providing datadriven insights on Key Performance Indicators (KPI) and standardized business metrics.
- Leading and reviewing the end-to-end execution of annual planning process which includes, bookings, revenue, headcount, utilization, and goal planning.
- Establishing baseline metrics/reports to support the development of new practices and goals, as necessary.
Business Management and Analytics:
- Stakeholder management; act as a business partner to Professional Services leadership team and executives, providing insights to help shape the strategy of the business.
- Leading business reviews, including pipeline and engagement hygiene inspection and deep dive analysis into gaps to goal; support strategies and initiatives to build and measure overall business health.
- Implementing, monitoring, and analyzing success metrics and drive predictability in our operations, with an analytical mindset and technical skills.
Own agenda development and track follow-up actions and influence leaders to complete forward-looking business plans.
Establish and maintain management dashboards, regional reports, and executive review documents that will drive business outcomes and strive for operational excellence.
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