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Senior Business Operations Manager

hace 1 mes

Madrid, Madrid, España Amadeus A tiempo completo
Job Title:
Senior Business Operations Manager

The role of Senior Business Operations Manager involves leading critical budgeting processes, including long-term planning and quarterly cycles, for Travel Distribution Business Domains and Transversal Functions. This includes driving operational budgeting processes, contributing to the creation and review of the Long-Term Plan, and leading a team of Business Operations Planners.


Key Responsibilities:
  • Lead budgeting processes, including yearly budget cycle and quarterly BPOP arbitration cycles, for all Travel Distribution Business Domains and Transversal Functions.
  • Contribute to the creation and review of the Long-Term Plan.
  • Lead a team of Business Operations Planners who are in charge of these processes in their respective business domains and transversal functions.

Capacity Management:
  • Lead overall Capacity Management Processes, including Monthly CCOP processes in close cooperation with Finance and People and Culture, for TRD-PMT and TRD-ENG.
  • Lead a team of Business Operations Planners who are in charge of these processes in their respective functions.

People Management Responsibilities:
  • Assist, guide, and motivate team members in their assigned functions.
  • Build a strong operations planning and product excellence unit, focus the team around a common vision, and help them in their day-to-day execution.
  • Define and follow-up objectives for individuals in line with organizational goals, drive trainings, and engagement.
  • Attract, retain, and develop talent ensuring a talent pipeline for key positions.
  • Conduct bi-annual performance review meetings.

Footprint Organizational Design:
Lead the strategic and tactical design of organizational footprint for all of the TRD Product Management and Engineering teams, feeding into the various Corporate and Business Unit initiatives.

Additional Management Responsibilities:
Facilitation of collaboration subjects and Management Agenda for the TRD Product Management and Engineering management team.

The Ideal Candidate:
  • University degree in Business, Economic, Product Management, or related field, or equivalent work experience.
  • Analytically strong leadership abilities being able to elevate our operations to new heights of excellence.
  • Proven track record in leading budgeting and capacity management processes and organizational design.