Client Service Kyc Specialist

hace 2 días


Madrid, Madrid, España Winning A tiempo completo

En Winning Consulting, estamos en busca de un Gerente de Servicio al Cliente para formar parte de nuestro equipo dinámico. Este rol implica trabajar en un proyecto emocionante para uno de nuestros clientes clave en el sector bancario, con sede en nuestra oficina de Madrid.

Responsabilidades
  • Gestión del nuevo portfolio de clientes: correo electrónico, teléfono, chat...
  • Proceso de onboarding y solicitudes de KYC.
  • Comunicación continua con el equipo de compliance y global.
  • Informe de KYC y atención al cliente.
Requisitos y habilidades
  • Título universitario.
  • Orientado a los clientes.
  • Dominio del inglés y alemán.
  • Habilidades interpersonales y de comunicación sólidas, con razonamiento sólido en la entrega de servicios.
  • Familiaridad con el proceso AML y cumplimiento.
Sobre nosotros

Winning es una empresa de consultoría que ofrece servicios de consultoría, formación, reclutamiento y búsqueda. Apoyamos a nuestros clientes en la búsqueda de soluciones innovadoras y sostenibles, desde la aplicación de conocimiento científico en la solución de problemas complejos de gestión hasta la transformación digital y tecnológica dentro de las organizaciones.

Pagos y beneficios

La remuneración para este puesto será de aproximadamente €50.000 anuales, dependiendo de la experiencia y habilidades del candidato. Además, ofrecemos un paquete de beneficios completo que incluye acceso a herramientas de aprendizaje continuo, asistencia médica y programas de bienestar.



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