User Experience Designer
hace 20 horas
Company Overview
">Omniaccess is a leading provider of innovative digital solutions, driving customer-centric innovation and platform success.
">Salary: 85,000 - 110,000 per year
">The User Experience Lead will play a crucial role in crafting user-centric experiences that align with Omniaccess's mission to deliver top-tier maritime and enterprise-managed digital services.
">Job Description
">The UX Lead will be responsible for designing seamless and engaging user experiences across the Possibility Platform, customer portals, and other digital services. This involves developing and optimizing end-to-end customer journeys, identifying key pain points and opportunities through data analysis and direct user feedback, and implementing design improvements that increase user retention and engagement.
">Key Responsibilities:
">- Develop and optimize end-to-end customer journeys across the Possibility Platform, Portals, and other Marlink products of the portfolio.">
">- Identify key pain points and opportunities in customer journeys through data analysis and direct user feedback, using insights to implement design improvements that increase user retention and engagement.
">- Work closely with internal stakeholders (Product Leads, Business Units, etc.) to ensure user experience priorities align with broader business objectives and platform goals.
">- Engage directly with customers and end-users to gather qualitative insights, run usability testing sessions, and ensure the platform design reflects real-world user needs and expectations.
">Required Skills and Qualifications
">- 2-5 years of relevant experience in UX/UI roles preferably in technology and/or software companies.
">- Proven experience driving UX/UI vision and strategy within a company, advocating for user-centered design and ensuring a cohesive and scalable approach to UX across digital products.
">- Strong analytical skills to interpret data and translate it into actionable insights.
">- Ability to adapt to rapidly changing priorities and deadlines.
">Benefits
">Omniaccess offers an exciting opportunity to lead the UX and customer journeys over the platform central to our mission and impact together with the portals and digital interfaces, providing a rewarding environment for innovation, growth, and career development.
">Others
">This structure helps position the UX Lead role as a critical point of integration between product strategy, design, and customer engagement, driving customer-centered innovation and platform success.
">
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