Customer Service Representative
hace 2 semanas
We believe that the best things in life happen around the table, and we're on a mission to connect the world's favorite restaurants with our loyal diner community.
Our innovative products make finding the perfect dining experience easier than ever: TheFork App is our free restaurant discovery and booking app, while TheFork Manager is our software tool that digitizes restaurant operations and boosts revenue.
What You'll Do
- Answer incoming requests via phone and chat
- Assist customers with questions about our electronic reservation book, website, or app
- Provide tailored solutions to meet customer needs
Who We're Looking For
- Native level of Spanish and fluent English
- Open-minded individuals with excellent communication skills
- Care for customer satisfaction and unique experiences
- Knowledge of CRM tools and customer support experience
What We Offer
- A competitive fixed salary of €35,000 - €40,000 per year
- Bonus and equity opportunities
- Lunch vouchers available daily
- International team environment with over 30 nationalities
- Inclusive working environment
- Lifestyle benefits for physical activities, family support, travel, etc.
- Continuous learning programs
- Free access to the Calm app
- Health insurance and life insurance covered by the company
- Amazing offices with amenities
- Team building events
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