Technical Account Manager

hace 2 días

Barcelona, Barcelona, España Mygwork A tiempo completo
Unlock the Power of AWS with Mygwork

Are you ready to embark on a thrilling career journey with Amazon Web Services (AWS)? As a Technical Account Manager, you will be the trusted advisor and voice of the customer for organizations ranging from start-ups to Fortune 500 enterprises.

The Role

As a key member of the AWS Enterprise Support team, you will craft and execute strategies to drive customer adoption and use of AWS services. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, driving discussions with senior leadership regarding incidents, trade-offs, support, and risk management.

Key Responsibilities
  • Provide advocacy and strategic technical guidance to help plan and build solutions using best practices
  • Proactively keep customer AWS environments operationally healthy
  • Develop close relationships with customers to understand their business/operational needs and technical challenges
  • Help customers achieve the greatest value from AWS
Requirements
  • 3+ years of technical engineering experience
  • Experience in operational parameters and troubleshooting for two (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
  • Bachelor's Degree in Computer Science/Math/related discipline required, OR 5 years of equivalent work experience
  • Fluent in Spanish
Preferred Qualifications
  • Meets/exceeds Amazon's leadership principles requirements for this role
  • 5+ years of technical engineering experience
  • Experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

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