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Branch Manager

hace 2 meses


Madrid, Madrid, España Northgate Vehicle Hire Limited A tiempo completo
About the Role

We are seeking a highly skilled and experienced Branch Manager to lead our team in Reading. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.

Key Responsibilities
  1. Leadership & Development: Build, mentor, and lead a high-performing team focused on maximizing revenue opportunities and delivering outstanding customer experiences.
  2. Operational Excellence: Oversee branch performance, including rental activity and workshop efficiency, while maintaining top-tier customer relationships.
  3. Innovation & Strategy: Drive innovation and improvement efforts to minimize vehicle downtime and optimize operational processes.
  4. Customer Service: Deliver on our promise of outstanding service by ensuring your team meets high technical and quality standards.
About You
  1. Experienced Manager: Proven track record in managing teams within fast-paced, customer-focused environments.
  2. Entrepreneurial Mindset: A commercially minded leader who can identify opportunities, improve efficiencies, and achieve exceptional results.
  3. Hands-On Approach: An involved leader who understands every aspect of the business and sets high standards.
  4. Natural Coach: Passionate about developing your team, helping them grow their skills and confidence.
  5. Customer-Driven: You understand what matters to your customers and work tirelessly to meet their needs.
What We Offer
  1. Competitive Package: Attractive starting salary with a 20% OTE bonus, plus a company car scheme or car allowance.
  2. Career Growth: A clear pathway for career development, with in-house and industry-recognized training opportunities.
  3. Innovative Work Environment: Work with world-renowned brands like Ford, Mercedes, Vauxhall, and Peugeot, in a forward-thinking and customer-focused environment.
  4. Annual Leave: Rising with service, plus bank holidays, and an extra day's leave to celebrate your birthday.
  5. Well-being Services: Including 24/7 GP service, mental health support, and physiotherapy, plus Health Cash Plan, Dental Plan, and Travel Insurance.
  6. Exclusive Employee Benefits: Including vehicle-leasing schemes, pension, and save-as-you-earn share scheme.
  7. Benefits App: Offering unlimited access to a huge range of retailer discounts and cashback deals.
  8. Wagestream: A Financial Wellbeing app that gives you more control over your pay, allowing you to choose when to get paid and offering discounts on shopping.