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Head of Regional Service Quality

hace 2 meses


Madrid, Madrid, España Oilandgas.Org A tiempo completo
Job Description

Job Title: Head of Regional Service Quality

Job Summary:

We are seeking a highly skilled and experienced Head of Regional Service Quality to join our team at Oilandgas.Org. As a key member of our organization, you will be responsible for guiding, defining, and implementing strategic quality initiatives in our sub-regional service organization.

Key Responsibilities:

  • Advise sub-regional service business on their quality metrics, while providing recommendations for improvement.
  • Ensure the quality performance is understood by sub-regional service, and support service in reaching their quality business goals.
  • Sub-regional service point of contact for Quality, including escalation of compliance issues.
  • Ensure quality is maintained through a setup on the sub-regional Service sites.
  • Support sub-regional service Turbine Quality Audit (TQA) program to identify issues leading to turbine's downtime and hitting LPF & LDs.
  • Support service in reducing CoPQ, with focus on LDs, LPF, Service overdue backlog.
  • Support quality training and awareness activities in the sub-region.
  • Support sharing of best practices in sub-regional service through knowledge transfer across the value chain.

Requirements:

  • Bachelor's degree in Engineering or equivalent and 3-5 years of experience in Quality.
  • Six Sigma Green Belt - practitioner.
  • Certified ISO 9001:2015 Quality Management System (QMS) Lead Auditor.
  • Communication, cooperation, and stakeholder management skills, experience in working in complex large matrixed organizations.
  • Expertise and understanding of service quality processes.
  • Experience of data analysis, with knowledge of relevant tools and methodologies, monitoring of results and implementing solutions.
  • Fluent in English and Spanish.

What We Offer:

We offer an exciting position with great development opportunities in an inspiring environment at Oilandgas.Org. We value initiative, responsibility, and accuracy. You will become part of an international environment with a commitment to sustainability and safety and you will work among colleagues that take care of each other.