Senior Business Intelligence Analyst
hace 6 días
About the Role:
We are seeking a highly motivated Senior Business Intelligence Analyst to join our team at Make. As a key member of our Sales Analytics team, you will play a critical role in driving our data-driven approach to Go To Market & Sales.
Key Responsibilities:
- Develop and maintain pre-sales and post-sales intelligence, including dashboards, reports, and insights, to improve sales performance and provide greater clarity and understanding of the sales process.
- Proactively interpret data to provide insights and identify areas for improvement, working closely with the Go To Market team to interpret and communicate data in meaningful, actionable ways.
- Provide data and ad-hoc analyses to the sales team and management as needed, working with cross-functional teams to identify areas for improvement and drive critical thinking to challenge the status quo.
- Collaborate with our Data Engineering team to connect different sales touch points with our product data, ensuring seamless integration and maximum value.
Requirements:
- Minimum 5 years of experience in Data / Business Analytics / Sales Operations / Consulting.
- A proactive approach and genuine curiosity to understand and share what the data means.
- Ability to work in collaboration with others across the business to turn data into insights to drive action.
- Strong understanding of Sales, Customer Success, and Go-To-Market processes and metrics (i.e. ARR, Churn, ACV, Revenue and Pipeline Conversion Rates, etc.).
- Understanding of the typical SaaS customer lifecycle journey from acquisition to retention and expansion.
- Good technical skills and experience, comfortable with spreadsheet analysis, SQL code, and building dashboards.
- Experience with CRM tools and their Databases (like Salesforce, SAP or Pipedrive) and Customer care tools (like FreshDesk, Custify, etc.).
What We Offer:
- RSUs grant in a rapidly growing company.
- Annual bonus.
- Multinational team with opportunities for growth and development.
- Learning & Development plan and Company Learning Days.
- Flexible working hours and home office options.
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