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Account Specialist With German
hace 2 meses
About Mygwork
Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We are committed to creating a diverse and international team that challenges the status quo of the e-commerce world.
About the Role
We are seeking a highly motivated and energetic Account Specialist to join our Advertiser Success Team (AST). As an Account Specialist, you will work with a portfolio of advertiser accounts and be responsible for helping them meet their advertising goals through opportunity identification, account optimization, and creating new sponsored ads campaigns.
Key Responsibilities
- Become an expert on Amazon solutions and adapt recommendations based on advertiser needs
- Optimize end-to-end ad campaign performance that fulfills advertiser goals
- Monitor and communicate campaign progress through regular, in-depth activity reports and data insights
- Work cross-functionally with stakeholders such as Sales & Marketing, Product Development teams, and other Amazon partners to solve issues blocking advertiser performance
- Adheres to standard work instructions (SOPs) primarily with a possibility of a tailored approach based on the advertiser's preference and your expertise
- Provide education to Advertisers on Amazon Advertising products via 1:1 programs and online trainings
- Provide Onboarding support along with setting up campaigns for new and existing Advertisers
- Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns
- Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary
- Interpreting data trends and creating keywords lists, bids and budget suggestions; gathering and reviewing data at account/campaign/industry level
- Understand Performance Advertising and use various tools and techniques to fix campaign set-up and provide related optimization support
- Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program
- Identifying opportunities to improve Amazon Advertising's product based on customer feedback, data reviews, and feature gaps with key products
About the Team
The Advertiser Success Team (AST) supports Amazon's worldwide advertisers in meeting their advertising goals, by providing strategic support across all advertiser life cycles. AST has 3 functions, namely (i) Onboarding: providing educational support and onboarding new advertisers on the ad platform, (ii) Pre-EAS: providing optimization and account management support to tenured advertisers who don't have an in-country Account manager & (iii) Managed Optimization: providing optimization and account management support to tenured and high value advertisers who have an in-country Account Manager.
Requirements
- Hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1/2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%)
- Bachelor degree and/or 6 months related work experience
- B2+ fluency in English and German (in respect to writing, reading, speaking and communication)
- Superior verbal and written communication skills
- Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word)
Preferred Qualifications
- 1+ years experience in the online advertising, sales, marketing, and/or e-commerce space
- Master's or Bachelor's degree in Digital Advertising, Marketing, Business or related field
- Experience within EU Student Programs Teams or business internships
- Experience with managing global clients along with owning their performance goals
- Experience interpreting data and making business recommendations
- Demonstrated high attention to detail and proven ability to manage multiple priorities simultaneously
- Passion for online advertising and a track record of delivering results
- Google Ad Words / Bing Ads certification will be added benefit
