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Customer Service Booking Manager
hace 2 meses
About the Role
Eurovision Services is seeking a Customer Services Booking Manager to join our Global Operations & Engineering team.
Key Responsibilities
- Be the primary point of contact for clients and partners, ensuring seamless communication and service delivery.
- Coordinate and manage the delivery of operational services for events, including transmissions and media services.
- Develop and implement reliable solutions to provide outstanding value and services for clients while optimizing costs.
- Work closely with internal teams to produce reports for clients and ensure timely delivery of services.
- Manage resources on the Eurovision Global Network and allocate resources effectively.
- Contribute to improving client satisfaction and customer experience.
Requirements
- Several years of experience in customer services.
- Relevant experience in broadcasting or telecom operations.
- Knowledge of broadcasting and telecom technology.
- Excellent customer service approach and attitude.
- Excellent communication skills in English.
- Strong team player with a positive attitude.
- International exposure with experience working in multicultural environments.
About Eurovision Services
Eurovision Services is a leading provider of operational services for events, including transmissions and media services. Our team is dedicated to delivering high-quality services and achieving ambitious operational objectives.
