Booking Sales Manager With Polish

hace 3 semanas


Madrid, Madrid, España Boataround A tiempo completo
Job Title: Booking Sales Manager With Polish

We are seeking a highly motivated and customer-focused Booking Sales Manager to join our team at Boataround. As a key member of our sales team, you will be responsible for interacting with customers, processing bookings, and providing exceptional customer service.

Key Responsibilities:
  • Interact with customers via phone and email to understand their booking requirements and preferences.
  • Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
  • Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
  • Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
  • Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
  • Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.
Requirements:
  • Excellent communication and customer-oriented approach.
  • Solution and result-driven person.
  • Flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.
  • Fluent in English + Polish + Another language.
Benefits:
  • 27 vacation days per year.
  • Permanent contract.
  • Home office-like working option (5 days per quarter).
  • ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
  • 10% Discount for renting a boat.
  • Referral bonus (300 euros).
  • Coffee, tea, cookies, fruit & more at the office.
  • Office in Plaza Urquinaona with amazing views.

Working in an international and friendly environment - you never know, if English, German, Italian, or another language will be spoken.

Team events

Dog-friendly office.

Please note that this position requires working on shifts.

Apart from the base salary (gross/monthly), you will get + a shift allowance + quarterly bonus.



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