Sales Engineer

hace 1 semana

Madrid, Madrid, España Aftership A tiempo completo

About Us
Aftership is a pioneering automation platform that empowers ecommerce retailers to create and manage exceptional online shopping experiences. Our platform powers the tracking of over 4.4 billion order shipments for 17,000 ecommerce retailers, including industry leaders like Amazon, Harry's, and Kylie Cosmetics. We deliver innovative, industry-leading SaaS solutions, including email automation, SMS marketing, smart product recommendation, shipment tracking, returns management, AI-predictive delivery estimates, and more.

Our Strong Product Market Fit
Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a significant investment in 2021, which has enabled us to further develop our solutions and expand our global presence.

Our Culture
We are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 Aftership team members across our 8 global offices, we embrace a dynamic and agile approach to our work. We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve.

Your Mission
The Sales Engineer is part of the rapidly growing Aftership go-to-market organization. The primary goal of this role is to successfully increase the sales and adoption of Aftership's solutions by working alongside the Account Executives and Customer Success Managers to effectively demonstrate Aftership's offerings and answer technical questions for mid-market to enterprise-level corporate prospects. This Sales Engineer will work closely with the Sales and Customer Success teams to ensure the prospective client understands their requirements are met with Aftership's products, is ready to begin onboarding, and has technical & project-based resources secured to start implementing.

Key Responsibilities
• Work closely with the Sales and Customer Success teams to identify and pursue new business opportunities
• Effectively demonstrate Aftership's solutions and answer technical questions for prospective clients
• Collaborate with the Sales and Customer Success teams to ensure a smooth onboarding process for new clients
• Develop and maintain strong relationships with key stakeholders, including Account Executives and Customer Success Managers
• Stay up-to-date with industry trends and developments to ensure Aftership's solutions remain competitive

Requirements
• 2+ years of experience in a sales or technical sales role
• Strong understanding of ecommerce and post-purchase solutions
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong analytical and problem-solving skills

What We Offer
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

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