Client Relationship Manager
hace 1 día
We are seeking a highly skilled Client Relationship Manager to join our team in Barcelona. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our valued clients, ensuring they receive top-class service and support.
Key Responsibilities:
- Develop and maintain strong relationships with multiple clients as assigned.
- Build depth in relationship by initiating contact and developing a relationship with decision makers.
- Manage the post-sales relationship for strategically significant accounts.
- Serve as the primary client contact and advocate for day-to-day and escalated issues and requests.
- Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement.
- Meet assigned targets for profitable sales volume and growth objectives in assigned accounts.
Requirements:
- Share Plans Experience.
- Experience in Relationship Management in global companies.
- Proactive by nature.
- Exceptional personal, listening, written and verbal communication skills are a must.
- Proven track record of successfully building and nurturing multi-level client relationships.
- Ability to lead and motivate, develop clear and creative solutions to complex problems and manage multiple initiatives simultaneously.
- Ability to understand customer requirements, identify, up-sell and cross-sell opportunities.
About Us:
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
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