Client Relationship Manager

hace 2 semanas

Barcelona, Barcelona, España Communisis A tiempo completo
About Communisis

We are a leading provider of personalized customer communication services, specializing in helping clients communicate effectively and profitably in fast-changing markets.

The Role

We are seeking an experienced Client Relationship Manager to work with us on a 6-month Fixed Term Contract. This position is based on a hybrid working model, with 2-3 days spent working out of our Barcelona office.

Key Responsibilities
  • Daily cooperation with a client to provide a mutually profitable and efficient fulfillment service
  • Product development with suppliers
  • Coordination of product production
  • Budget forecasting
Requirements
  • Client Services management experience in a busy corporate environment
  • POS/Print experience
  • Experience of blue chip compliance environment
  • Complex incident reporting and complaint management
  • Relevant Topic Graduate
  • Polished professional communication and presentation skills
  • Bi-lingual Language skills - required language & English
  • Knowledge about PSP/Permanent display
  • Premiums/gadgets global business understanding capabilities
  • Knowledge about premiums products, printing technologies, vouchers, lotteries
  • Brief reception, questioning and production capabilities
  • Understanding the suppliers (premiums) capabilities
  • Excellent client-facing relationship management
  • Excellent team working
  • Excel skills
  • Project management

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