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Client Relationship Manager
hace 2 meses
About Communisis
Communisis is a leading provider of personalized customer communication services, specializing in helping clients communicate with their customers more effectively and profitably in fast-changing markets.
The Role
We are seeking an experienced Client Relationship Manager to work with us on a fixed-term contract. This position is based on a hybrid working model, with a balance of remote and office work.
Key Responsibilities
• Daily cooperation with clients to provide a mutually profitable and efficient service
• Product development with suppliers to meet client needs
• Coordination of product production to ensure timely delivery
• Budget forecasting to ensure financial stability
Requirements
• Client services management experience in a corporate environment
• POS/Print experience
• Experience of blue-chip compliance environments
• Complex incident reporting and complaint management skills
• Relevant topic graduate
• Polished professional communication and presentation skills
• Bi-lingual language skills, with English as a required language
• Knowledge of PSP/Permanent display
• Global business understanding capabilities
• Knowledge of premiums products, printing technologies, vouchers, and lotteries
• Brief reception, questioning, and production capabilities
• Understanding of suppliers' capabilities
• Excellent client-facing relationship management skills
• Excellent team working skills
• Excel skills
• Project management skills
