International Exchange Program Coordinator

hace 3 meses

Madrid, Madrid, España IE Business School A tiempo completo

Overview

IE Business School is recognized as a premier institution in the realm of education. Our undergraduate and graduate programs are conducted entirely in English, offering a comprehensive and multidisciplinary approach to professional training.

The International Mobility department at IE Business School oversees the exchange initiatives for undergraduate students, facilitating both outgoing and incoming participants, while maintaining partnerships with over 220 esteemed universities globally. This role is based at the IE Business School campus.

The International Mobility Coordinator plays a crucial role in supporting the department's leadership in executing operational tasks, serving as a primary contact for students and partner institutions. The coordinator will handle all administrative responsibilities essential for the effective management of exchange programs and the introduction of innovative initiatives. Given the department's cross-functional nature, daily collaboration with various bachelor programs and other relevant units is essential. The position also encompasses responsibilities related to the Erasmus Program.

The IM Coordinator will report directly to the management of the International Mobility department and the Vice-Provost of Global Academic Partnerships & Alliances.

Responsibilities

Key Action Areas

The ideal candidate should thrive in a dynamic environment that demands multitasking and the ability to handle a substantial workload.

The selected individual should enjoy engaging with students and possess strong teamwork capabilities. The primary responsibilities of the coordinator include, but are not limited to:

  • Assist the department Director in executing operational activities for undergraduate exchange programs.
  • Serve as the liaison and point of contact for partner universities and various departments involved in the department's operations.
  • Participate in the planning and execution of annual International Mobility calls and related events (such as Welcome week, International Mobility Fair, IM Day, etc.).
  • Conduct informative sessions for outgoing exchange students at various stages of their journey.
  • Support outgoing exchange students throughout their nomination and application processes.
  • Assist the team with all administrative tasks associated with the Erasmus Program.
  • Manage a high volume of emails and respond promptly to inquiries from outgoing exchange students and partners.
  • Compile and maintain databases containing information on students and partners.
  • Facilitate communication with internal and external stakeholders (including outgoing students, partner universities, bachelor programs, and other departments).
  • Design and support additional activities as assigned.

Qualifications

Requirements

  • Bachelor's Degree.
  • Minimum of 5 years of professional experience.
  • Proficiency in both English and Spanish, with excellent communication skills (both oral and written).
  • Proven track record of exceptional customer service, organizational skills, and a proactive attitude.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong analytical and critical thinking abilities.
  • Willingness to learn and adapt to change, with an open-minded approach and excellent teamwork skills.
  • A strong desire to work in a multicultural environment.
  • Previous experience in project coordination, higher education, or learning management systems is advantageous.
  • Respectful of diversity and open-minded.

Options

We are continuously seeking exceptional talent and are interested in connecting with potential candidates for future opportunities.

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