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Back Office Administrative Specialist with German and English
hace 2 meses
We are seeking a highly motivated and proactive Administrative Support Specialist to join our team at Babel Profiles S.L. as a Back Office Administrative Specialist with German and English skills.
This is an exciting opportunity to work with an international retail leader, supporting the DACH market from our office in Barcelona. As a key member of our team, you will be responsible for managing incidents and incoming inquiries from customers and business partners, providing a professional service by working proactively and maintaining a high level of quality at all times.
Key Responsibilities- Manage and resolve customer and business partner inquiries in a timely and professional manner
- Support the back office team in maintaining accurate and up-to-date records
- Act as the main point of contact for business partners and internal customers, providing exceptional customer service
- Work collaboratively with the team to achieve business objectives and goals
- Develop and maintain a deep understanding of our client's business operations and requirements
- Basic understanding of financial accounting principles and concepts
- Prior experience in Customer Service/Technical Support or Back Office
- Ability to work independently and under pressure, with a strong focus on quality and attention to detail
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients
- Knowledge of SAP or other Ticketing systems is a plus
- Any experience in accounting is a plus
- Full-time position with flexible working hours and a hybrid working model
- Opportunities for training and professional development
- A dynamic and supportive work environment
- Competitive salary and benefits package
- Recognition and rewards for outstanding performance
Babel Profiles S.L. is a boutique Recruitment Agency based in the heart of Barcelona, working with amazing brands to find the perfect candidates and employees. We are a people-oriented company with a close and informal style, dedicated to helping our clients achieve their recruitment goals.
