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Sales Cluster Director

hace 2 meses

Madrid, Madrid, España Teleperformance Spain A tiempo completo

**About Teleperformance Spain**

Teleperformance Spain is a leading provider of customer experience management and contact center business process outsourcing solutions. With over 4,700 employees across 10 sites, we strive to create a great work environment that inspires and motivates our team members.

**Job Summary**

We are seeking a highly skilled Sales Cluster Manager to join our team. As a key member of our sales leadership team, you will be responsible for designing, implementing, and coordinating the sales strategy for our managers and sales professionals.

**Key Responsibilities**

  • Design and implement sales strategies to drive business growth and revenue
  • Performance Management: Analyze and present performance and forecast figures to stakeholders
  • Engage and manage various stakeholders, including sales professionals and business leaders
  • Collaborate with the Head of Business to optimize operational efficiency and improve processes
  • Monitor and develop the performance of operational teams
  • Provide guidance and coaching to team managers to achieve targets and KPIs

**Requirements**

  • Minimum 12 months of experience as a Team Manager or similar role
  • Consistent QoQ winning attitude, strong people orientation, and structured strategy
  • University degree or equivalent experience
  • Excellent level of English
  • Strong presentation, analytical, and problem-solving skills
  • Ability to work with multiple projects simultaneously in a complex environment

**What We Offer**

  • Full-time position (39 hours per week, Monday to Friday)
  • Permanent Contract - Competitive Salary
  • Referral Program: Bring a Friend and receive a Referral fee (up to €2,000 depending on the language/project)
  • A permanent presence of coaches who will facilitate your personal and professional development
  • Established career path to grow within the project
  • Employment with the world's largest provider of contact center services
  • Excellent work environment, great colleagues, social arrangements, and personal development
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team