Senior IT Operations Specialist

hace 2 semanas

Barcelona, Barcelona, España Take-Two Interactive A tiempo completo
About the Role

We are seeking an experienced Advanced Operations Engineer II to join our team at Take-Two Interactive in Barcelona, Spain. As a key member of our technical operations team, you will be responsible for ensuring seamless technical operations and resolving complex support issues.

Key Responsibilities
  • Lead Technical Operations: Ensure the smooth operation of our IT systems and infrastructure.
  • Proactively tackle support escalations and solve complex issues creatively.
  • Collaborate Across Teams: Partner with multi-functional teams to provide strategic insights and drive efficiency.
  • Mentor and Guide: Mentor professionals and coordinate projects to enhance performance.
  • On-Call Responsibilities: Participate in an on-call rota to ensure timely resolution of critical issues outside regular working hours.
Requirements
  • Technical Proficiency: Mastery of Okta Admin, Active Directory/Exchange 365, Google Workspace, Powershell, SCCM/Jamf/AirWatch, Horizon VDI, and Atlassian (Confluence/Jira).
  • Support and Escalations: Promptly and efficiently address critical issues from IT Support teams and provide high-level technical support to C-Level Executives.
  • Collaboration: Effectively work with multi-functional teams to optimize processes and contribute to project initiatives using tools like Jira.
  • On-Call Duties: Participate in an on-call rota to handle urgent issues outside regular working hours.
What We Offer
  • Great Company Culture: Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity, and philanthropy are among the core tenets of our organization.
  • Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves and grow within the company.
  • Benefits: Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, and more.
  • Perks: Fitness allowance, employee discount programs, free games & events, and stocked pantries.

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