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Senior Implementation Manager
hace 2 meses
About Adyen
Adyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions by delivering innovative and ethical solutions.
Our Culture
We foster a culture that values diversity, equity, and inclusion. Our unique approach is a product of our diverse perspectives, and we believe that different voices are essential in helping us maintain our momentum. We welcome individuals from all backgrounds to join our team and contribute their unique perspectives.
The Role
We are seeking an experienced Senior Implementation Manager to lead our Implementation team in Madrid. As a Senior Implementation Manager, you will be responsible for leading a team of Implementation Managers who specialize in the Unified Commerce domain. Your team will support our large and strategic customers in solution design, integrating, and going live in the quickest and most sustainable way possible.
Key Responsibilities
- Lead a team of Implementation Managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well.
- Create an inspiring and collaborative team environment with an open communication and feedback culture.
- Scale up the team while preserving the Adyen formula and ensuring our unique culture is fostered.
- Collaborate with other teams and drive initiatives to grow the (global) IM organization, in size, quality, and scalability.
Requirements
- Minimum of 4 years of experience leading teams.
- Experienced in building and managing a team of Implementation Managers, technical consultants, or technical project managers.
- Experienced with integration projects within a large global company working in professional services, finance, retail, or general technology.
- A proven track record of helping to drive change, using data to make informed decisions on setting up tools and procedures.
- Understand the dynamics of working in a global organization and able to develop effective relationships with global teams.
- Proactive hands-on attitude to get things done in collaboration with your team.
- Experience within the Unified Commerce space is a plus, but not a requirement.
- Fluent English and Spanish language skills.
What We Offer
We offer a dynamic and inclusive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and experienced leader who is passionate about delivering innovative solutions, we encourage you to apply for this exciting opportunity.