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Italian Technical Support Specialist
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We are seeking a highly skilled and multilingual Technical Support Specialist to join our team at Buscojobs España. As a Technical Support Expert for Telematic Software and Hardware, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Provide technical support and guidance to customers via phone, email, and remote access.
- Troubleshoot and resolve technical issues related to telematic software and hardware.
- Assist customers with account registration, multi-media interface usage, and remote services issues.
- Collaborate with internal teams to resolve complex technical issues.
- Stay up-to-date with the latest technology and software developments.
- Fluent in Italian (level C2) and working proficiency in English.
- Excellent communication and problem-solving skills.
- Proficient in computer software and hardware, including MS Office, Adobe, and databases.
- Ability to work independently and as part of a team.
- Excellent benefits package, including multilingual and excellent work environment.
- Extensive training and adaptation to Greek culture and language courses.
- Internal employee incentives and excellent relocation package.
- Extra private health insurance and opportunities for professional growth.
Remote, must be based in Greece.
