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Technical Application Scientist II, Chemistry, French and English Speaker

hace 2 meses


Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo
Technical Application Scientist II, Chemistry, French and English Speaker

About Us:

Thermo Fisher Scientific Inc. is a global leader in serving the scientific community, with annual revenue exceeding $30 billion. Our company is dedicated to supporting researchers, scientists, and healthcare professionals in their pursuit of innovation and discovery.

The Job:

We are seeking a highly skilled Technical Application Scientist II to join our team. As a key member of our support team, you will be responsible for providing expert technical assistance to our customers, ensuring their success with our products and services.

Key Responsibilities:

  1. Provide technical support for our chemical product lines and services, responding to customer inquiries via various channels.
  2. Accurately record customer interactions and feedback in our customer relationship management system.
  3. Participate in regular training sessions to stay up-to-date on new products, applications, and technologies.
  4. Identify opportunities for process improvements and implement changes to enhance customer satisfaction.
  5. Collaborate with cross-functional teams to resolve complex customer issues.

Requirements:

  1. A Master's degree in Chemistry, Biochemistry, or a related field.
  2. 1-5 years of laboratory experience.
  3. Excellent communication and interpersonal skills.
  4. Customer-centric approach and ability to work in a fast-paced environment.
  5. Proficient in English and French languages.

What We Offer:

  1. Competitive salary and annual incentive bonus.
  2. Comprehensive benefits package.
  3. Opportunities for career growth and professional development within a global organization.
  4. An innovative and dynamic work environment.