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**Job Summary**
We are seeking a highly motivated and experienced Customer Success Representative to join our team at Webfleet Solutions B.V. in the Benelux region. As a key member of our global Bridgestone Mobility Solutions team, you will be responsible for delivering exceptional customer experiences, driving revenue growth, and expanding our customer base.
**Key Responsibilities**
- Manage a portfolio of SME customers, ensuring their satisfaction and loyalty through proactive engagement and issue resolution.
- Own the customer life-cycle, from onboarding to renewal, ensuring seamless adoption and expansion of our solutions.
- Collaborate with cross-functional teams, including Sales, Marketing, and Customer Support, to identify upsell opportunities and improve customer experience.
- Contribute to process improvements and provide valuable feedback to the organization.
**Requirements**
- Excellent communication, presentation, and problem-solving skills, with a focus on delivering business value.
- Business acumen and commercial understanding, with experience in sales and customer success.
- Strong analytical and organizational skills, with the ability to prioritize tasks and manage multiple projects.
- Fluent in Dutch and professional business English.
**What We Offer**
- A dynamic and international work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including a home office allowance and flexible working arrangements.
- The chance to work with a leading company in the fleet management industry, with a strong focus on innovation and customer satisfaction.
**About Us**
Webfleet Solutions B.V. is a leading provider of fleet management solutions, dedicated to helping businesses optimize their operations and improve their bottom line. We are a fast-paced and innovative company, with a strong focus on customer satisfaction and employee development.
