Customer Service Representative with Dutch or German and English
hace 1 semana
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Babel Profiles S.L. in Barcelona. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients across Europe.
Key Responsibilities- Provide top-notch customer support via phone, email, and chat, ensuring a prompt and effective resolution to customer inquiries
- Deliver outstanding service, prioritizing customer satisfaction and ensuring a strong emphasis on quality and satisfaction, particularly for the Dutch market
- Manage customer interactions efficiently, registering customer data, processing orders, coordinating shipments, handling returns, and managing warranty claims using our CRM system
- Stay up-to-date with our company's products to provide accurate and helpful information to customers
- Excellent verbal and written communication skills, enabling you to connect with customers clearly and effectively
- A warm, empathetic approach with a genuine passion for helping others
- A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively
- A good listener who excels in teamwork and enjoys working collaboratively
- Not afraid to ask questions and bring forward new ideas
- Native or full professional level of Dutch or German
- Full professional level of English
- Competitive salary
- Hybrid working model
- Ability to work remotely from Europe (1 month per year)
- Personal and professional growth opportunities
- Unlimited access to our online learning platform for continuous development
- Transportation allowance (after 6 months)
- Private medical insurance (after 6 months)
- We'll support you with your home office material
- Step 1: Interview with our Recruiter to get to know you better
- Step 2: Interview with the Hiring Manager of the company
Babel Profiles S.L. is a boutique Recruitment Agency based in the heart of Barcelona, working with amazing brands to find the perfect candidates/employees. We are people-oriented and have a close and informal style, taking the time to get to know our candidates and recognizing their skills and competencies to help them find the perfect job.
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Barcelona, Barcelona, España Babel Profiles S.L A tiempo completoAbout the RoleWe are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Babel Profiles S.L. in Barcelona. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients across Europe.Key ResponsibilitiesProvide prompt and effective support to customers via...
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