Desktop Support Engineer
hace 2 días
NTT DATA Services is seeking a skilled Desktop Support Engineer to join our team. As a key member of our team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our Managed Service.
Key Responsibilities:- Provide technical support to clients in a customer-facing environment.
- Work closely with our Service Provider to ensure seamless delivery of our Managed Service.
- Collaborate with our Regional Team Leader to ensure adherence to process and Managed Service provider Standards.
- Implement best practices for all IT-related inquiries and provide L2 onsite support.
- 2-4 years' experience in a similar role.
- Proficiency in O365, W10, MAC Support (JAMF), LCM, Active Directory, and Service Now.
- Excellent communication and problem-solving skills.
- A team player with a collaborative and receptive attitude.
NTT DATA Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and adaptable work environment that values innovation and passion.
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