Desktop Support Specialist

hace 2 días


Madrid, Madrid, España Empresa Reconocida A tiempo completo
Job Description

At Empresa Reconocida, we're seeking a skilled Desktop Support Engineer to join our team. As a key member of our IT department, you'll play a vital role in ensuring the smooth operation of our Managed Service.

Key Responsibilities
  • Provide exceptional support to our clients, ensuring their IT needs are met with professionalism and efficiency.
  • Work closely with our Service Provider to deliver high-quality services and meet customer expectations.
  • Collaborate with our Regional Team Leader to ensure seamless communication and task execution.
  • Develop and implement best practices for IT-related inquiries and provide Level 2 onsite support.
  • Stay up-to-date with the latest technologies and tools, including O365, W10, MAC Support (JAMF), LCM, Active Directory, and Service Now.
Requirements
  • 2-4 years of experience in a similar role, with a strong background in IT support and service delivery.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Attention to detail, with a focus on delivering high-quality results and meeting deadlines.
  • A passion for learning and staying up-to-date with the latest technologies and trends.
About Us

Empresa Reconocida is an equal opportunity employer, committed to diversity and inclusion. We're proud to offer a dynamic and supportive work environment, with opportunities for growth and development. If you're passionate about IT and committed to delivering exceptional results, we'd love to hear from you.



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