Desktop Support Specialist
hace 2 días
At Empresa Reconocida, we're seeking a skilled Desktop Support Engineer to join our team. As a key member of our IT department, you'll play a vital role in ensuring the smooth operation of our Managed Service.
Key Responsibilities- Provide exceptional support to our clients, ensuring their IT needs are met with professionalism and efficiency.
- Work closely with our Service Provider to deliver high-quality services and meet customer expectations.
- Collaborate with our Regional Team Leader to ensure seamless communication and task execution.
- Develop and implement best practices for IT-related inquiries and provide Level 2 onsite support.
- Stay up-to-date with the latest technologies and tools, including O365, W10, MAC Support (JAMF), LCM, Active Directory, and Service Now.
- 2-4 years of experience in a similar role, with a strong background in IT support and service delivery.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Attention to detail, with a focus on delivering high-quality results and meeting deadlines.
- A passion for learning and staying up-to-date with the latest technologies and trends.
Empresa Reconocida is an equal opportunity employer, committed to diversity and inclusion. We're proud to offer a dynamic and supportive work environment, with opportunities for growth and development. If you're passionate about IT and committed to delivering exceptional results, we'd love to hear from you.
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