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Service Manager
hace 2 meses
About the Role
Vodafone is seeking a skilled Service Manager to join our team and contribute to the development of our managed services portfolio. As a Service Manager, you will be responsible for supporting the delivery of high-quality services to our customers, while also driving innovation and improvement in our service offerings.
Key Responsibilities
- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with cross-functional teams to design and deliver new services and solutions
- Manage and optimize service delivery processes to ensure efficiency and effectiveness
- Identify and prioritize opportunities for service improvement and innovation
- Develop and maintain relationships with key stakeholders, including customers, partners, and internal teams
Requirements
- Proven experience in service management or a related field
- Strong understanding of customer needs and preferences
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a fast-paced environment
- Strong analytical and problem-solving skills
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- The chance to work with a leading telecommunications company
About Vodafone
Vodafone is a global telecommunications company that provides a range of services to individuals and businesses. We are committed to delivering high-quality services and solutions that meet the needs of our customers.
