IT Service Management Program Manager

hace 2 días


Málaga, Málaga, España Sd Worx A tiempo completo
Program Manager ITSM Job Description

Sd Worx is a leading European provider of Payroll & HR services with a global reach. We have offices in Europe and an office in Mauritius. Our goal is to bring people solutions to life, enabling companies of any size to turn Human Resources into a source of value for the business and its people. Our people solutions span the entire employee journey, from getting people paid to attracting, rewarding, and developing talent.

What We Offer
  • An attractive salary based on your experience and achievement
  • The freedom to compose your personal benefit package
  • A dynamic environment with flexible working hours and working from home
  • Learning opportunities through an individual development plan and professional training
  • Career growth opportunities
Your Profile and Added Value

We are looking for a highly experienced project manager with a passion for IT service management. You will lead the implementation of our new ITSM tool, enabling us to achieve a corporate standard for IT service management across all our European countries.

Key Responsibilities
  • Manage the program independently, ensuring it meets time-scope-budget objectives
  • Coordinate and communicate with the implementation partner and internal stakeholders
  • Monitor and report on program progress, risks, and issues

We are looking for a strong communicator with a "can do" attitude, who is fluent in English and has experience in managing large projects, preferably with exposure to ITSM implementations. ITIL knowledge and certification is considered a plus.



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