Senior Customer Service Representative
hace 2 semanas
Job Summary
Arxada, a leading global specialty chemicals company, is seeking a highly skilled Senior Customer Service Representative to join our team. As a key member of our customer service operations, you will play a critical role in ensuring exceptional customer experiences and driving business growth.
About the Role
We are looking for a talented individual with a strong background in customer service and operations management. Your primary responsibilities will include:
- Order Processing and Fulfillment
- Accurately and efficiently process customer orders, ensuring timely and accurate delivery.
- Manage the entire order fulfillment cycle, from sales order entry to customer satisfaction.
- Customer Service and Support
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Serve as a liaison between customers and internal teams, ensuring seamless communication and collaboration.
- Operational Excellence
- Collaborate with cross-functional teams to optimize delivery performance, manage backorders, and ensure compliance with financial policies and procedures.
- Participate in continuous improvement activities, identifying opportunities to enhance processes and improve customer satisfaction.
Requirements and Qualifications
- Education and Experience
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum 3-5 years of experience in customer service, operations management, or a related field.
- Skills and Competencies
- Exceptional communication, interpersonal, and problem-solving skills.
- Strong analytical and data-driven mindset, with experience in using data and analytics to inform decision-making.
- Advanced Excel skills, including formula creation, pivot table creation and manipulation, and data analysis and visualization.
- Proficiency in SAP Sales and Distribution (SD) module, including order management, pricing, and billing.
- Knowledge of SAP Material Management (MM) module, including inventory management, purchasing, and material requirements planning (MRP).
What We Offer
Arxada offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize customer journeys across all B2C and B2B channels.About the JobWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize customer journeys across all B2C and B2B channels.About the JobWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completo{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completo{"title": "Customer Service Representative", "content": "About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Customer Labs. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling and closing inbound calls,...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling and closing inbound calls,...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. Our services span across all B2C and B2B customer journeys, from sales to service and content moderation to credit management.Job SummaryWe are seeking a highly motivated and customer-centric Dutch Customer Service...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsWe are a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. Our services span across all B2C and B2B customer journeys, from sales to service and content moderation to credit management.Job SummaryWe are seeking a highly motivated and customer-centric Dutch Customer Service...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize unforgettable experiences for customers across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-driven Dutch Customer Service Specialist to join our team. As a Customer Service...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider of human experiences for the digital world. We design, deliver, and optimize unforgettable experiences for customers across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-driven Dutch Customer Service Specialist to join our team. As a Customer Service...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesHandle and close inbound calls to achieve quarterly sales...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Customer Labs. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesHandle and close inbound calls to achieve quarterly sales...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Minacs A tiempo completoJob DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Minacs. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Minacs A tiempo completoJob DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Minacs. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused French...
-
Customer Service Representative
hace 2 semanas
Barcelona, Barcelona, España Customer Labs A tiempo completoAbout Customer LabsCustomer Labs is a global provider that designs, delivers, and optimizes unforgettable human experiences for today's digital world. From sales to service and content moderation to credit management, we're an end-to-end provider across all B2C and B2B customer journeys.Job SummaryWe are seeking a highly motivated and customer-focused French...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Digital Customer Care Company Bv A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company Bv. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and...
-
Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España Digital Customer Care Company Bv A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company Bv. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key ResponsibilitiesRespond to customer inquiries and...
