SAP Business Technology Platform Onboarding Specialist
hace 3 días
SAP enables you to bring out your best. Our company culture is centered around collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and purpose-driven work. We offer a highly collaborative team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.
Purpose and ObjectivesThe SAP Business Technology Platform (BTP) is at the core of SAP's strategy, and we're looking to bolster our team with passionate individuals knowledgeable in BTP, with a focus on Data to Value, to expand our coverage geographically and in scope. We offer a hyper-collaborative team that is focused on helping customers get started with their BTP solutions.
Key Responsibilities- Drive and collaborate on the development of customer-facing assets and best practices in alignment with other stakeholders inside and outside the direct team.
- Develop and drive 1:Many customer engagements focused on successful onboarding and activation of targeted customer segments.
- Onboard and orient customers to SAP BTP, focusing on how to get started with the Data and Analytics pillar of BTP. Address challenges and questions to break through barriers inhibiting onboarding and adoption.
- Build an internal network of colleagues and customer-facing personnel to support your BTP focus area.
Success will be measured by overall customer reach, engagement in onboarding activities, and collaboration with other Customer Success groups for ongoing consumption planning and relationship management.
Required Skills- Experience working with external clients with ownership of account management, preferably as CSP/CSM, Consultant, or Presales, either within SAP BTP or other Platform-as-a-Service offerings.
- Functional knowledge of the SAP BTP portfolio with a strong focus on Data and Analytics offerings, particularly SAP Analytics Cloud and SAP Datasphere. Knowledge of SAP HANA Cloud, BTP Cockpit, and Master Data Governance is a plus.
- Ability to identify and articulate critical differences between SaaS and PaaS offerings and the need for differentiated engagement approaches between the two in customer onboarding approaches.
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