Client Experience and Enablement Manager
hace 4 semanas
We are seeking a highly skilled Client Experience and Enablement Manager to join our team at Launchmetrics. As a key member of our organization, you will be responsible for creating and managing enablement content, strategy, and communication to deliver exceptional client experiences.
Key Responsibilities- Develop and maintain an educational curriculum for Customer Success and Professional Services, working closely with the Chief Customer Officer.
- Design and deliver Customer Success enablement programs based on Launchmetrics' processes and playbooks, ensuring teams are well-versed and up-to-date on our products and customer-facing soft skills.
- Collaborate with business teams to collect best practices, prospect and customer stories, and learnings to continuously curate our knowledge base.
- Create a certification system for onboarding milestones and ongoing enablement training, ensuring seamless integration with our Learning Management System.
- Build a strategy around enablement by analyzing success or failure of content and iterating on program formats, working closely with partners and integrators.
We are looking for a candidate with a Bachelor's degree or equivalent experience in business, communications, or a related field. Native English fluency is required, as is 1-3 years of experience in a similar role. You should possess superior communication skills, demonstrated ability to communicate/present effectively, and strong empathy for customers.
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Client Experience and Enablement Manager
hace 4 semanas
Zaragoza, Zaragoza, España Launchmetrics A tiempo completoAbout the RoleWe are seeking a highly skilled Client Experience and Enablement Manager to join our team at Launchmetrics. As a key member of our organization, you will be responsible for creating and managing enablement content, strategy, and communication to deliver exceptional client experiences.Key ResponsibilitiesWork closely with the Chief Customer...
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Client Experience and Enablement Manager
hace 4 semanas
Zaragoza, Zaragoza, España Launchmetrics A tiempo completoAbout the RoleWe are seeking a highly skilled Client Experience and Enablement Manager to join our team at Launchmetrics. As a key member of our organization, you will be responsible for creating and managing enablement content, strategy, and communication to deliver exceptional client experiences.Key ResponsibilitiesWork closely with the Chief Customer...
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Client Experience and Enablement Manager
hace 4 semanas
Zaragoza, Zaragoza, España Launchmetrics A tiempo completo{"About the Role": "At Launchmetrics, we're seeking a skilled Client Experience and Enablement Manager to join our team. This role is responsible for creating and managing enablement content, strategy, and communication to deliver exceptional client experiences. As a key member of our team, you'll work closely with our Chief Customer Officer to develop and...
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Client Experience and Enablement Manager
hace 4 semanas
Zaragoza, Zaragoza, España Launchmetrics A tiempo completo{"About the Role": "At Launchmetrics, we're seeking a skilled Client Experience and Enablement Manager to join our team. This role is responsible for creating and managing enablement content, strategy, and communication to deliver exceptional client experiences. As a key member of our team, you'll work closely with our Chief Customer Officer to develop and...
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Client Experience and Enablement Manager
hace 1 mes
Zaragoza, Zaragoza, España Launchmetrics A tiempo completoAbout the RoleThe Client Experience and Enablement Manager will be responsible for creating and managing enablement content, strategy, and communication to create and facilitate the ideal client experience. We are open to candidates located in the UK, Spain, Italy, or France. Native English Speaker or equivalent fluency is required for this position.Key...
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Client Experience Enablement Manager
hace 4 semanas
Zaragoza, Zaragoza, España Launchmetrics A tiempo completoAbout the RoleWe are seeking a highly skilled Client Experience and Enablement Manager to join our team at Launchmetrics. As a key member of our organization, you will be responsible for creating and managing enablement content, strategy, and communication to deliver exceptional client experiences.Key ResponsibilitiesWork closely with the Chief Customer...
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Client Experience Enablement Manager
hace 4 semanas
Zaragoza, Zaragoza, España Launchmetrics A tiempo completoAbout the RoleWe are seeking a highly skilled Client Experience and Enablement Manager to join our team at Launchmetrics. As a key member of our organization, you will be responsible for creating and managing enablement content, strategy, and communication to deliver exceptional client experiences.Key ResponsibilitiesWork closely with the Chief Customer...
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Senior Product Marketing Manager
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Senior Product Marketing Manager
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Tech Enablement Specialist
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Tech Enablement Specialist
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Tech Enablement Specialist
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Zaragoza, Zaragoza, España Aws Emea Sarl - G84 A tiempo completoAbout the RoleWe are seeking an experienced Enablement Lead to join our EMEA Worldwide Field Enablement team. As a key member of our team, you will be responsible for building and executing enablement plans for our Tech community in EMEA.Key ResponsibilitiesDevelop and implement enablement plans to support the initial onboarding, continuing education, and...
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Project Enablement Specialist
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Zaragoza, Zaragoza, España Bts A tiempo completoJob DescriptionWe are seeking a highly organized and detail-oriented Project Enablement Specialist to join our team at BTS. In this role, you will be responsible for collaborating with consultants and facilitators to manage online and offline training processes, ensuring a high-quality participant experience.Key Responsibilities:Coordinate project logistics,...
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Project Enablement Specialist
hace 2 días
Zaragoza, Zaragoza, España Bts A tiempo completoJob DescriptionWe are seeking a highly organized and detail-oriented Project Enablement Specialist to join our team at BTS. In this role, you will be responsible for collaborating with consultants and facilitators to manage online and offline training processes, ensuring a high-quality participant experience.Key Responsibilities:Coordinate project logistics,...
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Delivery Experience Manager
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Zaragoza, Zaragoza, España Mygwork A tiempo completoDelivery Experience ManagerAmazon Store Customer Service is seeking a talented Delivery Experience Manager to help us improve our delivery processes. As the Voice of Delivery Experience, you will analyze processes and understand areas for improvement. This role can be based in Madrid and is part of Amazon's Customer Service team, which is at the heart of...
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Delivery Experience Manager
hace 2 días
Zaragoza, Zaragoza, España Mygwork A tiempo completoDelivery Experience ManagerAmazon Store Customer Service is seeking a talented Delivery Experience Manager to help us improve our delivery processes. As the Voice of Delivery Experience, you will analyze processes and understand areas for improvement. This role can be based in Madrid and is part of Amazon's Customer Service team, which is at the heart of...
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Client Manager
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Zaragoza, Zaragoza, España American Express A tiempo completoAbout the RoleWe are seeking a highly motivated and results-driven Client Manager to join our EMEA Merchant Acquisition Sales organization in Madrid. As a Client Manager, you will play a key role in driving growth of American Express charge volume and revenues, maintaining and growing active locations, and improving merchant satisfaction.Main...
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Client Manager
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Client Success Manager
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Zaragoza, Zaragoza, España Fis Fidelity National Information Services A tiempo completoJob Title: Client Success ManagerWorldpay by FIS, a global leader in e-commerce and payments, is seeking a Client Success Manager to join our team.About the Role:As a Client Success Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client...