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Dutch Language Customer Service Representative

hace 2 meses


Barcelona, Barcelona, España Eco Plus Solutions AB A tiempo completo
About the Role

Eco Plus Solutions AB is seeking a highly skilled Dutch Language Customer Service Representative to join our team in Barcelona. As a key member of our customer support team, you will be responsible for providing exceptional service to our Dutch-speaking customers in the technology industry.

Key Responsibilities
  • Customer Assistance: Provide timely and effective support to Dutch-speaking customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience.
  • Clear Communication: Utilize your fluent Dutch skills to communicate effectively with customers, ensuring their needs are understood and met within the technology context.
  • Issue Resolution: Showcase your problem-solving skills by promptly addressing and resolving customer concerns, contributing to overall customer satisfaction in the tech domain.
  • Product Knowledge: Develop a strong understanding of our technology products and services to provide accurate information and valuable assistance to customers.
  • Team Collaboration: Work collaboratively with colleagues, actively contributing to the continuous improvement of our customer support practices in the technology sector.
Requirements
  • Fluency in Dutch: Demonstrate your proficiency in Dutch to effectively engage with customers and collaborate with on-site team members in the technology industry.
  • Adaptability to On-Site Work: Highlight your ability to thrive in an on-site work setting, emphasizing effective communication and collaboration, particularly in the tech context.
  • No Prior Experience Required: This role welcomes candidates regardless of prior experience, making it an excellent entry point for those passionate about customer service in the technology industry.
What We Offer
  • On-Site Work in Barcelona: Immerse yourself in the city's vibrant atmosphere while handling day-to-day tasks and becoming an integral part of our dynamic office environment.
  • Relocation Package: For candidates relocating from abroad, we offer a comprehensive relocation package, ensuring a smooth transition to Barcelona.
  • Competitive Compensation: Enjoy a competitive salary that reflects your contributions to delivering outstanding customer support in the technology sector.
  • Health and Life Insurance: Prioritize your overall well-being with comprehensive coverage, allowing you to focus on your career with peace of mind.